What is the Windfreak Technologies Return Policy?
Customers have 3 months after receiving the unit to return the product for a full refund for ANY reason. Upon returning product, please delete all instances and backups of software. Please do not distribute. Return shipping cost is the customers responsibility.
Customers also have a 1 year warranty. During this time send any broken device back for free repair or replacement.
Most failures have to do with ESD on the RF outputs. Please use good ESD precautions, especially in dry climates and when working with circuitry directly connected to the device.
What are the shipping costs?
Inside the US:
- Priority USPS (2-3 days) $10 for one, $5 each additional item.
- Express USPS (1-2 days) $30 for one, $5 each additional item.
- DHL (4-9 days) $80 for one, $10 each additional item.
- For Canada and Mexico DHL is $50 for one, $5 for each additional item.